Terms of Service

Agreement to Terms

Welcome to Mistvale. These Terms of Service govern your use of our website and the services we provide. By accessing or using our website, you agree to be bound by these terms.

If you do not agree with any part of these terms, you should not use our website or services. We recommend reading these terms carefully before engaging with our services.

Our Services

Mistvale provides professional game development services specializing in:

• Precision timing game development and optimization
• Multi-language support system implementation
• Financial systems integration for games
• Technical consulting and game architecture design

The specific scope, deliverables, timeline, and pricing for our services are detailed in individual project agreements. These Terms of Service apply to all interactions with our website and services.

Acceptable Use Policy

When using our website and services, you agree to:

Permitted Uses

• Browse our website to learn about our services
• Contact us for legitimate business inquiries
• Engage our services for professional game development projects
• Share our content with proper attribution

Prohibited Activities

You must not:

• Use our services for any unlawful purpose or illegal activity
• Attempt to gain unauthorized access to our systems or networks
• Transmit viruses, malware, or other harmful code
• Harvest or collect information about other users
• Engage in activities that could damage, disable, or impair our services
• Copy, modify, or distribute our content without permission
• Use automated systems to access our website excessively
• Impersonate any person or entity or misrepresent your affiliation

Account Terms and Access

Website Access

Our website is publicly accessible for informational purposes. You do not need to create an account to browse our site or contact us for inquiries.

Client Relationships

When you engage our services, we establish a professional client relationship governed by:

• These Terms of Service
• Individual project agreements and contracts
• Any additional terms specific to your project

Account Security and Responsibility

You are responsible for maintaining the confidentiality of any access credentials provided for project collaboration tools or communication platforms. You must notify us immediately of any unauthorized access or security breaches.

Service Availability and Modifications

Website Availability

We strive to maintain continuous website availability but cannot guarantee uninterrupted access. Our website may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue any aspect of our website without prior notice.

Service Offerings

We may update, modify, or discontinue our service offerings at any time. Changes to services will not affect ongoing projects governed by existing agreements. Current service descriptions and pricing are available on our website but may be updated periodically.

Geographic Availability

While we are based in Zürich, Switzerland, we provide services to clients worldwide. However, we may restrict or limit service availability in certain jurisdictions based on legal requirements, business considerations, or other factors.

Feature Updates

We continuously improve our methodologies, tools, and technical capabilities. Updates to our service features may occur without notice. We will communicate significant changes that may impact ongoing projects directly with affected clients.

Intellectual Property Rights

Website Content Ownership

All content on our website, including text, graphics, logos, images, code, and design elements, is owned by Mistvale or our licensors and protected by intellectual property laws. This includes but is not limited to:

• Website design and layout
• Written content and documentation
• Visual elements and branding materials
• Software code and technical implementations

Limited License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. This license does not permit you to reproduce, modify, distribute, display, or create derivative works from our content without our express written permission.

Project Work Ownership

Ownership of work created through our services is defined in individual project agreements. Typically, upon full payment, clients receive ownership of custom code and implementations created specifically for their project, while we retain ownership of our proprietary methodologies, tools, and reusable components.

Trademark Protection

"Mistvale" and our associated logos are trademarks. You may not use these marks without our prior written consent. Unauthorized use may violate trademark laws and could result in legal action.

Copyright Notices

Fair Usage Guidelines

To ensure optimal service quality for all users, we maintain fair usage policies:

• Contact form submissions should be limited to genuine inquiries
• Excessive automated requests or web scraping is prohibited
• Bandwidth consumption should remain within reasonable limits
• Communication channels should be used for their intended purposes

Service Termination and Suspension

Our Right to Terminate

We reserve the right to terminate or suspend access to our website and services at our discretion, particularly if you violate these Terms of Service, engage in prohibited activities, or if we believe your actions could harm our business, reputation, or other users.

Client-Initiated Termination

Clients may terminate project agreements according to the terms specified in individual contracts. Website access remains available unless specific violations occur.

Effect of Termination

Upon termination, your right to access and use our services ceases immediately. Provisions of these Terms that by their nature should survive termination will remain in effect, including intellectual property rights, disclaimers, and limitations of liability.

Payment and Pricing

Pricing for our services is detailed on our website and in individual project proposals. Payment terms include:

• Prices are quoted in United States Dollars (USD) or Swiss Francs (CHF)
• Payment schedules are defined in project agreements
• All fees are non-refundable unless otherwise stated in the contract
• Late payments may result in service suspension

Displayed prices may change without notice. Prices in active contracts remain fixed according to the agreement terms.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Significant changes will be communicated through our website or via email to active clients. Continued use of our website and services after changes constitutes acceptance of the modified terms. If you disagree with the changes, you should discontinue using our services.

Contact Information